Questions about your Disney® Visa® Debit Card?

CARDMEMBER VACATION PERKS

What Cardmember Disney Park perks come with my Disney Visa Debit Card?1

To learn more, visit the Disneyland® Resort and Walt Disney World® Resort perks pages.

How do I take advantage of the 10% savings on select merchandise purchases on Merchandise Mobile Checkout at the Disneyland® Resort and Walt Disney World® Resort?12

At the Disneyland® Resort and Walt Disney World® Resort, Disney Visa Cardmembers must use the most recent version of the Disneyland app or My Disney Experience app to receive applicable discounts. Then pay with your Disney Visa Debit Card to qualify for the Cardmember discount.

How do I take advantage of the 10% savings on select dining locations on Mobile Checkout at the Disneyland® Resort and Walt Disney World® Resort?13

At the Disneyland® Resort and Walt Disney World® Resort, Disney Visa Cardmembers must use the most recent version of the Disneyland app or My Disney Experience app to receive applicable discounts. Then pay with your Disney Visa Debit Card to qualify for the Cardmember discount.

How do I take advantage of the Disney and Star Wars Cardmember photo opportunities at the Cardmember locations at Disney Parks?14

For entry to the Cardmember-exclusive photo opportunities, present your Disney Visa Debit Card. Find out more about locations and times by visiting the Disneyland® Resort and Walt Disney World® Resort perks pages.

What kinds of Cardmember perks can I enjoy on Disney Cruise Line?5

For details about Disney Cruise Line Cardmember perks, visit the Disney Cruise Line perks page.

How do I take advantage of the Disney Parks dining savings?13

You receive 10% off select dining locations most days when you mention the offer and use your Disney Visa Debit Card. Visit the Walt Disney World® Resort perks page for details on locations. Visit the Disneyland® Resort perks page for details on locations.

CARDMEMBER SHOPPING PERKS

How do I take advantage of the 10% savings on select purchases at Disney Store and DisneyStore.com?6

IN STORE

Pay for purchases with your Disney Visa Debit Card and mention your Cardmember savings perk at the register to receive your savings in store.

ONLINE

Sign in when shopping online at DisneyStore.com, click on “My Bag”, add promo code DRVCMEMBER and pay for your purchases with your Disney Visa Debit Card to have your savings applied to your order.

CARDMEMBER ENTERTAINMENT PERKS

Which Broadway shows can I enjoy with my entertainment perks?7

With your entertainment perks, you can enjoy an exclusive VIP package at THE LION KING and ALADDIN on Broadway when you use your Disney Visa Debit Card to purchase premium tickets. Visit the Entertainment Perks page to see what is included in the VIP package.

How can I take advantage of my entertainment perks?

You must purchase premium tickets to THE LION KING or ALADDIN on Broadway and use the first 4 digits of your card as the offer code. Present your Disney Visa Debit Card at the theatre box office to pick up your Cardmember VIP package prior to the performance.

Can I get entertainment perks on touring shows?

No. Entertainment perks are only available for Broadway performances of THE LION KING at the Minskoff Theatre and ALADDIN at the New Amsterdam Theatre.

DEBIT CARD ACCOUNT

How do I activate my new Disney Visa Debit Card that I received in the mail?

There are three ways to activate your new Disney Visa Debit Card:

  1. Visit Chase.com/activate .
  2. Call Chase Debit Card Customer Service at 1-800-783-4746.
  3. Take it to a Chase ATM and enter your PIN.

Will I earn rewards when I use the Disney Visa Debit Card?

No, you do not earn rewards; however, you can take advantage of amazing Disney perks. See shopping perks and vacation perks.

Do I need to have a Chase checking account to get a Disney Visa Debit Card?

Yes, the Disney Visa Debit Card is available exclusively from Chase when you open a Chase consumer checking account (excludes Chase First BankingSM and Chase High School CheckingSM accounts). You can visit your local Chase branch or go to Chase.com to open a Chase checking account with a Disney Visa Debit Card.

Is there a fee for the Disney Visa Debit Card?

There is no annual fee for this card.

How can I get a different card design than the one I currently have?8

Call a Disney Visa Debit Card Specialist from Chase at 1-877-388-5726. Please keep in mind that you will need to update any automatic payments with your new debit card number. There is no additional fee for this service; however, card designs are subject to availability and may change without notice.

Do Disney Visa Debit Cards expire?

Your expiration date is located on the back of your debit card, but we’ll be sure to send you a new card before your current card expires.

DISNEY® VISA® CREDIT CARD

How do I learn more about the Disney® Inspire Visa® Credit Card, Disney® Premier Visa® Credit Card or Disney Visa Credit Card?

Visit DisneyRewards.com to learn more.

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Not a Cardmember?

Get a Disney Visa Debit Card with a Chase checking account.

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